Apply to Success Education is a company that provides services related to international students' journey, such as information about becoming a student at certain schools around the world, visa applications, program information, and the ability to apply for admission to certain programs through recruitment partners, counselors, and their website. In order to provide these services, Apply to Success collects personal data from its users. The Privacy & Cookies Policy describes how Apply to Success collects, uses, discloses, and manages personal data, and sets out the purposes and basis for such collection and processing. The Policy also includes specific provisions for EU, UK, and EEA customers and residents of California. Apply to Success collects personal data directly from users, third parties such as marketing affiliates and service providers, and cookies and metadata collected on their website and services. They collect various types of personal data depending on the user's interaction with their website and services. Apply to Success uses personal data for creating accounts, exploring programs, applying to schools, communicating with users, and providing ancillary services related to the international student journey. Sensitive personal data may be collected in limited circumstances, and explicit consent is obtained where necessary. By using Apply to Success's website and services, users are consenting to the practices described in the Policy.

Apply to Success is an educational services platform that helps students apply to international schools and programs. To do this, we collect personal data from you in order to create a student profile that matches you with suitable schools and programs. The information we collect includes your name, email address, gender, date of birth, home and mailing address, passport details, marital status, emergency contact information, English or French language test score(s), educational preferences (such as preferred study destination and educational fields of interest), education history, volunteer experience, and other educational information. In some cases, schools may also require us to collect your personal health information, including COVID-19 vaccination status, as part of your application process.

We may also use your profile information and other information about your use of the website, such as search queries or other links you click on, to provide you with tailored school recommendations.

We may provide you with an email account to facilitate communication with schools of interest. This email account is used solely for applying to educational programs through Apply to Success, and we monitor incoming and outgoing emails to ensure that you do not miss any important information regarding your application.

If you choose to use our visa processing service, we will collect personal data necessary to process your visa application, including passport details and information included on a visa application form.

You may also post information, such as questions, comments, and opinions, on our website or on social media channels, as well as send us direct messages via these platforms. Please be aware that any personal data you voluntarily post to a public forum will be available to other individuals, so exercise caution when posting.

You may register to take courses through our website, and we will collect voluntary personal data to register you as an individual taking the course. A certificate of completion may be issued, and we will keep a record of your registration and/or completion of the course offering.

We offer online support services, including a live chat functionality, which enables us to communicate with you and provide additional information or answer any questions you may have. We may collect your name, phone number, email address, IP address, and other data communicated while using the support services. Additionally, browsing and usage data may be collected, and live chat conversations may be logged for quality assurance and training purposes.

When you purchase products or services related to the international student journey through our online store, we collect certain information from you, including your name, billing address, email address, phone number, and payment information. We do not store credit card information entered through our online store; instead, Shopify, who is PCI DSS compliant, facilitates secure payment processing. By using our online store, you are subject to Shopify's Terms of Service and Privacy Policy.

When you contact us with a comment, question, or complaint, we may ask for information that identifies you, such as your name, address, and phone number, along with additional information needed to help us promptly answer your question or respond to your comment or complaint. We may also retain this information to assist you in the future and to improve our customer service, products, service offerings, events, and promotions.